Terms & Conditions
Welcome to popabakes.com. These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and the order of any products from POPA Cakes & Bakes. By accessing or using our Website, placing an order, or interacting with our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or services.
1. Use of the Website
Eligibility: You must be at least 18 years old (or have the consent of a parent or guardian) to use this Website and place orders.
Prohibited Conduct: You agree not to misuse the Website, attempt to gain unauthorized access to our systems, transmit malware, or use our content for unauthorized commercial purposes.
2. Products, Pricing, and Availability
Product Descriptions: We strive to ensure that all descriptions, images, pricing, and availability of our baked goods are accurate. However, because our items are freshly baked and often handcrafted, slight variations in appearance, weight, or decoration may occur.
Pricing: All prices listed on the Website are subject to change without notice. Prices do not include applicable taxes or delivery fees unless explicitly stated.
Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including product unavailability, errors in pricing or product descriptions, or suspected fraud.
3. Delivery and Pickup
Fulfillment: Orders may be fulfilled via local pickup or delivery, depending on the options available at your location.
Timelines & Delays: Delivery dates and times are estimates. We are not liable for delays caused by incorrect delivery addresses, traffic, weather conditions, or circumstances beyond our reasonable control.
Perishable Nature: Baked goods are highly perishable. If you choose delivery, you must ensure someone is available to receive the order at the specified time. We are not responsible for spoilage or damage resulting from delivery delays caused by the customer or failure to retrieve items promptly upon arrival/pickup.
4. Cancellations, Refunds, and Returns
Cancellations: Due to the custom and perishable nature of our products, cancellations must be made within [Insert Timeframe, e.g., 24 hours] of placing the order or prior to the start of preparation.
Refunds: Because our products are food items, all sales are generally final. Refunds or store credits are evaluated on a case-by-case basis and are typically only granted if an item is incorrect, damaged, or defective upon receipt, provided you notify us within [Insert Timeframe, e.g., 24 hours] with photographic evidence.
5. Allergens and Health Disclaimer
Allergen Notice: Our kitchen handles ingredients that may contain or come into contact with common allergens, including but not limited to wheat, dairy, eggs, peanuts, tree nuts, soy, and sesame.
Customer Responsibility: While we take precautions to prevent cross-contamination, we cannot guarantee that any product is 100% allergen-free. Customers with severe food allergies consume our products at their own risk.
6. Intellectual Property
Ownership & Use: All content on popabakes.com, including text, graphics, logos, images, recipes, product designs, and software, is the property of Popa Bakes or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from this site without our express written permission.
8. Limitation of Liability
Liability Cap: To the maximum extent permitted by applicable law, Popa Bakes, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or the consumption of our products. Our total liability for any claim arising from an order shall not exceed the total purchase price paid for that specific order.
7. Governing Law
Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of [Insert State / Country], without regard to its conflict of law principles.
9. Changes to Terms
Modifications: We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting to the Website with a revised “Last Updated” date. Your continued use of the Website following any changes constitutes your acceptance of the new Terms.
10. Contact Information
Support: If you have any questions about these Terms & Conditions, please contact us at:
• Email: supportpopa@gmail.com
• Website: https://popabakes.com/
• Address: POPA Cakes and Bakes, MBC shopping complex, Opp: LMS Law College, Khongnang Karak Imphal West-795001 Manipur.